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Organizational & Employee Development newsletter
JUNE 2009

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TOP ARTICLES
When in Rome: Note Cultural Differences When Training, Experts Say
Experts say that when HR professionals enter foreign markets to train employees, they need to be mindful of those employees' cultural differences or the ramifications can be dire.
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    Survey: Written Agreements Recommended for Coaching
    Professional coaching that's executed correctly can lead to positive career results. But while a handshake between colleagues might suffice for some agreements, it's best to formalize business relationships like coaching arrangements in writing.
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  • Related article: Coaching Defined
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    Why Getting a Twitter Coach Is a Smart Idea
    At first blush, it might seem downright silly to hire someone to teach your senior management team how to post short, pithy comments with videos or links on web sites like Twitter, Facebook or any number of other social networking sites. Then again, it might not be such a bad idea.
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    HR MAGAZINE
    New Orleans Gatekeeper
    Ernest N. Morial Convention Center-New Orleans' HR Director Tim Tumminello oversees a staff of four and is relishing a huge culture change at the Morial in the last 12 to 18 months, a period when his staff assumed greater autonomy. The emphasis now is "more results-oriented, rather than rules-based."
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    Count on Productivity Gains
    In 2005, Frito-Lay was achieving sales and profitability targets, but high turnover and low productivity was making it progressively harder to meet those targets. The company's HR leaders decided to measure performance and skill to solve a productivity conundrum among delivery drivers.
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    Tough Boss or Workplace Bully?
    Human resource professionals must clearly distinguish between tough bosses and workplace bullies. Here's a way to make that difficult call.
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    Watch the Video SHRM VIDEO
    Learning by Negative Example
    Working for someone who did not manage people well became a learning opportunity for Lewis Benavides, SPHR, associate vice president of HR at Texas Woman's University.
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  • More SHRM videos
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    Difficult Choices Remain for Companies on Verge of Bankruptcy
    Despite encouraging signs that the economy could be on the verge of stabilizing, there might be another round of difficult decisions ahead for employers. Companies that already have undergone significant workforce cuts and other cost-reducing measures that weren't enough to get the company out of the red could need to consider even more drastic steps to avert bankruptcy.
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    Experts: Cross-Train Now for Business Continuity
    Pandemic plans often call for cross-training employees ahead of time to take over essential jobs during such a disaster. The Occupational Safety and Health Administration recommends that employers train three or more employees to be able to sustain business-necessary functions and operations. For some jobs, that might be easy; for others, not so much.
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    Personal Connections Still Preferred Way to Network
    Despite the buzz surrounding social networking sites, it's the more personal connections -- friends, relatives and colleagues -- that remain the most popular means of networking professionally, according to a poll from the Society for Human Resource Management (SHRM).
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    Workplace Flexibility Report Adds to National Debate
    A new report from Workplace Flexibility 2010 outlines a comprehensive set of policy solutions that the Georgetown University Law Center-based think tank hopes will serve as a blueprint to expand Americans' access to flexible work arrangements.
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  • Related article: Experts Say Telework Might Hold Key to Pandemic Solution
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    American Companies Seeking to Go Global Can Face Big HR Hurdles
    The sluggish U.S. economy is prompting more American corporations to look overseas to find new markets and boost profits. But these companies should plan carefully before they open overseas offices and hire local workers to staff them, human resource experts warn.
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    Get Help with All of Your HR Questions
    Find the answers to your HR-related questions or challenges by tapping into the experience of SHRM's team of HR Knowledge Advisors. Our advisors will use their knowledge and the wealth of information and resources at their fingertips, including SHRM Online and the SHRM library, to direct you to what you need. More information about this convenient, one-on-one assistance can be found by visiting SHRM's "Ask an HR Advisor page".
    Q: What role does HR play in building a high-performance organizational culture?
    A: HR's role in fostering a company culture that embraces differences and creativity is a subject of debate among leading industry professionals. However, it is certainly clear that culture plays a vital role in an organization's success. ...
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    JOIN A DISCUSSION
  • Creating a Corporate University
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    Winning the Global Talent Showdown
    Author Ed Gordon surveys the sorry state of the world talent pipeline, identifying the workforce challenges faced within the Americas, Asia and Europe. But this is fundamentally a book about solutions. Gordon argues that the U.S. needs to completely reinvent its talent-creation system and illustrates how some pioneering efforts are already under way through innovative partnerships among local governments, schools, businesses, labor unions, parents, training organizations, community activists and others. He also outlines how concerned citizens can establish these partnerships in their own communities.
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  • More Organizational Development titles

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    EXPRESS REQUESTS
    Launching a Mentoring Program
    The goal of a mentoring program should be to improve work effectiveness and enhance the probability of an employee's success. The program design and planning stage enables employers to create a road map of how they will manage, implement and evaluate mentorship programs. By investing time to carefully construct all aspects of mentorship programs, employers will ensure that they are able to serve employees' training and development needs effectively, while simultaneously meeting internal growth and strategic needs. To receive resources on this topic, visit SHRM's Hot Topics Express Request service and select the key term MENTORING PROGRAMS (ORGANIZATIONAL & EMPLOYEE DEVELOPMENT).
  • HR Hot Topics Express Request web page
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    SHRM WEBCASTS
    Get the Facts: Learning and Development Budgets, Staffing and Trends for 2009
    Presenter: Josh Bersin, President/Founder, Bersin & Associates
    May 2009
    How are training budgets faring in the current economy? In this program, Josh Bersin discusses a new study that investigates the toll the economy has taken on training budgets -- and how companies are still providing employee development opportunities.
  • View this webcast now
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    MEMBER EXCLUSIVE
    Get Help with All of Your HR Questions Through SHRM
    Find the answers to your HR-related questions or challenges by tapping into the experience of SHRM's team of HR Knowledge Advisors -- one of your valuable member benefits. Our advisors will use their knowledge and the wealth of information and resources at their fingertips, including SHRM Online and the SHRM library, to direct you to what you need. More information about this convenient, one-on-one assistance can be found by visiting SHRM's "Ask an HR Advisor page".

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    QUICK LINKS
  • SHRM Online Organizational and Employee Development Discipline home page

  • SHRM Resources for HR Educators -- Cases and Learning Modules
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    Edited by Theresa Minton-Eversole



    The Society for Human Resource Management (SHRM) is the world's largest professional association devoted to human resource management. Our mission is to serve the needs of HR professionals by providing the most current and comprehensive resources, and to advance the profession by promoting HR's essential, strategic role. Founded in 1948, SHRM represents more than 250,000 individual members in over 140 countries, and has a network of more than 575 affiliated chapters in the United States, as well as offices in China and India. Visit SHRM at www.shrm.org.

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